Refund policy

Thank you for choosing to shop with us. We appreciate your business and want to ensure your satisfaction with our digital download products. Please carefully read our return policy outlined below:

  1. All Sales Final:

    • Due to the nature of digital download products, we regret to inform you that returns or refunds are not accepted once the purchase has been completed.
    • This policy is in place to protect the intellectual property rights of the content creators and to maintain the integrity of our digital download products.
    • Purchased files will be available for download for a period of 12 months from the purchase date.

  2. Exception for Unaccessed Downloads:

    • In exceptional cases where you have made a purchase but have not yet accessed or downloaded the product, you may be eligible for a refund.
    • To request a refund, you must contact our customer support team within [7] days from the date of purchase.
    • Our team will verify that the product has not been accessed or downloaded, and if confirmed, we will initiate the refund process.

  3. How to Contact Customer Support:

    • To request a refund for an unaccessed digital download product, please contact our customer support team at [email protected].
    • Provide your order details, including the order number and the specific product for which you are seeking a refund.
    • Our customer support team will guide you through the refund process and provide further instructions.

  4. No Refunds for Accessed or Downloaded Products:

    • Once a digital download product has been accessed, downloaded, or used, it is no longer eligible for a refund.
    • Please ensure that you carefully review the product details and system requirements before making a purchase to avoid any inconvenience.

  5. Technical Support and Compatibility:

    • We are committed to providing technical support and assistance to ensure a smooth experience with our digital download products.
    • If you encounter any technical difficulties or compatibility issues, please contact our customer support team for assistance. However, please note that this does not constitute grounds for a refund.

We understand that there may be circumstances where you may have questions or concerns about our return policy. If you have any inquiries or need further clarification, please do not hesitate to reach out to our customer support team. We appreciate your understanding and cooperation in adhering to our return policy.