Shipping Policy

Thank you for visiting and shopping at https://ulticol.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

If you didn’t receive your parcel item for a long, then please contact the shipping courier with your tracking code, and then further any help you can contact our team through email for more assistance or unanswered questions.

Shipping Cost

– Free shipping is applied to all poster items.
– The shipping cost for tumbler and pillow items is $6.99 for domestic orders within the US and $15.99 for international orders. – Express Shipping fees vary based on the chosen country.

Shipping Providers

We work with 30+ shipping providers around the world. The shipping provider used depends on several factors including the country of production, the country of delivery, the shipping method selected, and more. You can always see the available shipping methods and providers where you place an order. A list of our distribution partners can be found below.

Please note that this is subject to change.

• AnPost
• Asendia
• Australia Post
• Austrian Post
• Belgian Post
• Blue Dart
• Bring
• Chilexpress
• Colissimo
• Correios Brazil
• Correos
• DAO
• DHL
• DHL Express
• FedEx
• Helthjem
• Major Express
• New Zealand Post
• PSP Pallet
• ParcelForce
• PostNL
• Posten DK
• Posten SE
• Purolator
• RoyalMail
• SF Express
• Ship&Co
• Singapore Post
• Swiss Post
• UPS

Wrong Address

If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

My tracking says “no information available at the moment”.

It’s not uncommon for NO tracking information to show until your package has been scanned in by the respected carriers. It might remain “blank” for up to a week after you receive your tracking link. But If your order was placed over 10 business days and there is still no information on your tracking number, please contact us.

Customs, Duties, and Taxes

Mapmory is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.